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Krithika Ramanagari is a seasoned professional with extensive experience in technical business analysis and support within the technology sector. Currently serving as a Senior Technical Business Analyst and Scrum Master at L.A. Care Health Plan since January 2020, Krithika is responsible for gathering and prioritizing business requirements while maintaining the JIRA Scrum Backlog and Sprint Board. Prior roles include Senior Technical Support Engineer at iManage, where Krithika engaged with stakeholders to document requirements and participated in sprints to build a knowledgebase, and Business Analyst at Ravin Solutions, focusing on data mapping best practices and Salesforce data management. Krithika's early experience as an intern at the Center for Electronics Test Engineering included hands-on learning of PLCs and basic circuit design. Academic qualifications include a Master’s Degree in Computer Science from Northern Illinois University and a Bachelor’s Degree in Electrical, Electronics and Communications Engineering from GITAM Deemed University.