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Duc Nguyen is a seasoned project and program manager with extensive experience in the healthcare sector and a robust background in quality assurance and business analysis. Currently serving as Program Manager II at L.A. Care Health Plan since June 2019, Duc oversees complex projects, including initiation, planning, execution, and quality management. Prior roles at UnitedHealth Group included Sr. Project Manager, where Duc managed innovative teams and led User Acceptance Testing, and Manager IT Quality Consultant, focusing on Agile and Waterfall methodologies. Earlier work experience includes positions at Optum Technology, OptumRx, and American First Credit Union, highlighting expertise in business process improvement and analytics. Duc also brings significant management experience from the Los Angeles County Probation Department, contributing to community supervision and operational analysis. Duc holds an MBA in International Business from Hult International Business School and a Bachelor of Arts in Political Science from California State University, Long Beach.