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Lijo Abraham is a highly experienced professional in business intelligence and data analysis, currently serving as a Senior Specialist at Kuwait Telecommunication Company - VIVA since March 2019, where responsibilities include reporting and analysis of telecom KPIs, as well as developing dashboards and corporate presentations to support business decisions. Prior experience includes roles as a Project Manager at Kuwait Airways, leading a team on integrating an airline source system with a data warehouse, and as an MIS Supervisor at Commercial Bank of Kuwait, where Lijo introduced business intelligence concepts and automated reporting processes. Additional positions held at Zain Kuwait and Ooredoo Kuwait focused on the analysis of system integrations and KPI reporting, respectively, along with foundational experience as a BI Developer at Cognizant Technology Solutions. Lijo Abraham holds multiple degrees, including an MS in Software Engineering from Birla Institute of Technology and Science and an MSc in Electronics from Devaswom Board College.