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Claudia Nakamatsu Schiaffino is an experienced professional in organizational performance and human resources, currently serving as an Organizational Performance Strategist and Learning & Development Specialist at Kushki since April 2021. Claudia's responsibilities include designing and managing performance processes and addressing training needs. Prior to this role, Claudia worked at Pacífico Seguros from November 2014 to March 2021, where positions included Learning & Development Analyst and Senior HR Analyst, focusing on recruitment, competency evaluations, and employee onboarding. Claudia has a diverse educational background, including ongoing studies in Cognitive Behavioral Therapy at IPSICOC and a diploma in Human Resources from Universidad del Pacífico. Claudia holds a degree in Psychology from Universidad Nacional Mayor de San Marcos, complemented by advanced English proficiency.