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Xavier Parsons is an accomplished digital marketing and account management professional with extensive experience in various roles across multiple organizations. Currently serving as a Digital Account Manager at SPARK Business Works since May 2023, Xavier previously held significant positions at Kunai, where versatile skills facilitated sales and talent acquisition, and at Socius Marketing, achieving a 40% increase in customer satisfaction for a portfolio of 45 accounts. Other roles include Digital Marketing Manager at pr.Business, where a streamlined onboarding process improved efficiency, and as a web design consultant, focusing on customer engagement for small businesses. Early career experience at Citi involved managing customer accounts and resolving complex issues, contributing to strong customer retention. Xavier holds a Bachelor of Science in Business Information Systems and an Associate's degree in Integrative Studies from Northern Kentucky University.