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Mariya Gancheva has a diverse professional background with extensive experience in technical analysis, quality assurance, project coordination, and customer support. Currently serving as a Technical Analyst at KUKUI since February 2020, Mariya previously held positions including Quality Assurance Specialist and Project Coordinator. Prior experience includes a role as a Customer Support Representative at Mansion Group Limited, where responsibilities encompassed resolving account management queries and promoting products, alongside a Project Coordinator position at Lightwork Studio Ltd, which involved managing client relationships and organizing events. Earlier roles include Administrative Assistant Office Manager at Euro RSCG 4D Bulgaria and Front Desk Receptionist in the hospitality industry, demonstrating strong communication and organizational skills. Mariya's educational qualifications include a Master's degree in Tourism and Travel Services Management from the University of Economics in Varna and a Certificate in QA Fundamentals from Software University.