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Helena Alves is a seasoned Business Analyst currently at Kuehne+Nagel since January 2025, with extensive experience at itim Group plc from September 2015 to January 2025, where roles included Technical Lead, Principal Software Engineer, Senior Software Engineer, and System Analyst. Helena has a proven track record in leading product teams, providing mentorship, solving complex technical challenges, and designing efficient database solutions. Strong communication skills are evident through collaborations with stakeholders and cross-functional teams, while a focus on coding standards and technical excellence has been maintained throughout various leadership roles. Helena holds a Master's degree in Systems Engineering and a Licentiate degree in Computer Engineering from Universidade do Minho.