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Jeremy McLeod has experience working in information technology support roles at various companies. At KU Information Technology, Jeremy served as an IT Student Technician, providing support to multiple users on the University of Kansas Lawrence Campus. Jeremy was responsible for tasks such as setting up Dell devices, troubleshooting printers, and configuring Apple devices. Currently, at the University of Kansas, Jeremy holds the position of IT Support Technician Senior (Tier 2), where Jeremy deploys workstations, software, and network printers using various tools and provides technical support to end users with a focus on minimizing downtime and delivering excellent customer service.