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Lucy Payne has extensive experience in administrative and client management roles, currently serving as a Personal Assistant to the Leadership Team at The Kraft Heinz Company since May 2017. In this position, Lucy provides support to the Executive Management team, manages multiple calendars across different time zones, coordinates meetings, and handles travel arrangements. Prior to this, Lucy worked at the Charities Aid Foundation for nearly a decade, where roles included Corporate Client Executive, focusing on client management and relationship building in the philanthropic sector, and Customer Service Representative, enhancing communication and administrative processes. Lucy also developed foundational skills in the charity sector as a Processing Administrator at Sharing The Caring. Educational background includes attendance at The Maplesden Noakes School.