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Davinia Ortiz is an accomplished professional with extensive experience in customer success and business development across various sectors. Currently serving as a Customer Success Manager at Kpler, a pioneer in data intelligence for commodity markets, Davinia's prior roles include Head of Strategic Partnerships at Esade, where responsibilities involved securing client retention and growth through strategic partnerships. Davinia's expertise also spans program management and development at both Esade and IESE Business School, where high-profile clients were managed and customer satisfaction was notably achieved. Davinia co-founded Inshuk, an online marketplace for products from social organizations, and has held project management roles focused on social innovation at MinkaDev. An MBA graduate from Esade with ongoing studies at Georgetown University, Davinia's educational background also includes a master's degree in International Relations and a foundational degree from Universitat Pompeu Fabra.