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Dale Phillips, Jr. is currently a Network Support Specialist at Kotman Technology. Dale was previously a Consultant at Aetna from December 2017 to September 2019 where they performed comparative research to determine the cause of issues and troubleshooting system issues. Dale also maintained a 98% quality score and received the Top Achiever Award for Q3. Before that, they were a Customer Service Associate at Lowe's Companies, Inc. from January 2013 to December 2017 where they developed professional rapport with staff and customers, exceeding the level of expectation in set tasks to earn customer satisfaction. Dale was also responsible for responding to customer inquiries throughout their shopping experience in store and on phone.

Dale Phillips, Jr. has a high school diploma from Edison High School. Dale also has certification from 3CX in 3cx Basic Certification, from CompTIA in CompTIA IT Operations Specialist – CIOS Stackable Certification, from CompTIA in CompTIA Network+ ce Certification, and from CompTIA in CompTIA A+.