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Elena S. Orlova is an accomplished professional with extensive experience in strategic development, marketing, and customer experience management across various industries. Currently serving as the Director of Strategic Development at КОРУС Консалтинг, Elena focuses on achieving sales goals and fostering customer relationships. As a Business Partner at Customer Forever, Elena S. manages projects related to customer experience and IT solutions. Previous roles include Director of Marketing and Ecosystems Development at RAMAX Group, where Elena developed go-to-market strategies and promoted a broad range of services, and Sr. Director CX Partner Sales at SAP, leading CX channel business and ecosystem development for CIS and CEE countries. With a background in partner sales at Microsoft and consulting for financial services, Elena combines marketing expertise and technical knowledge, supported by degrees in Mathematics and IT from Kurgan State University.