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Madhuluck Kumar is a Product Manager at Kore.ai since January 2022, leading the AgentAssist product to enhance agent efficiency through AI-driven suggestions. Previous experience includes a tenure at TA Digital where Madhuluck spearheaded large teams to launch machine learning-based enterprise solutions, achieving significant improvements in search click-through rates for major clients. Prior to that, Madhuluck served as an Associate Project Manager and Digital Analyst, consistently receiving high client satisfaction scores. An internship at Furdo resulted in a substantial increase in Pinterest engagement, while practical training at Delhi Metro Rail Corporation garnered commendations for performance. Madhuluck holds a Master’s degree from the Indian Institute of Management Visakhapatnam and completed a Bachelor of Technology in Electrical, Electronics, and Communications Engineering at Amity University.