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Stephen Poon's work experience includes roles as a Developer at IBM Canada Software Lab - Toronto from 1992 to 1995, a Developer at Moneris from 2002 to 2015, and a CTO at Korah since 2011. As CTO at Korah, they led their team in building ccRobot, a client interaction transformation platform.

Stephen Poon completed their education at the University of Windsor, where they received a Bachelor of Science degree in Honors Mathematics and Computer Science in 1990. Stephen continued their studies at the same university and obtained a Master of Science degree in Computer Science in 1991.