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Karen Ng'ayu has worked for two companies in their career. Karen began their career in 2021 as an Estate Surveyor Intern for Kenya Railways Staff Retirement Benefit Scheme. In 2022, they moved to Kopo Kopo Inc, where they currently work as an Operations Associate.

Karen Ng'ayu has a diverse educational background. In 2020, they obtained a Certificate in Fundamentals of Digital Marketing from Google Digital Skills for Africa. From 2015 to 2020, they attended the Technical University of Kenya, where they earned a Bachelor of Science in Land Administration with a concentration in Surveying and Real Estate. In 2015, they also obtained a Certificate in Computer Applications from the Kenya Institute of Management.