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Kien Chong Lau began their work experience as a Network Engineer at kunng technology in 2010, where they worked until 2011. From 2011 to 2012, they worked as a Network Engineer at CSC. Kien Chong then moved on to Guinness Anchor Berhad as a Network Engineer from 2012 to 2013. After that, they worked as a Network Engineer at CTC-Global Sdn Bhd from 2013 to 2015. From 2015 to 2017, they served as a Network Engineer at Logicalis. Following that, they worked as a Network Consultant at NCS from 2017 to 2018. From 2018 to 2020, they worked as a Solutions Architect at Comstor. In 2020, they became a Solutions Architect at 3D Network Singapore, where they worked until 2021. Kien Chong then joined KDDI SINGAPORE PTE LTD as an IT Solutions Architect from 2021 to 2022. Currently, they hold the position of Assistant Vice President Technology at Konverge Technologies, starting in 2022.

Kien Chong Lau obtained a Bachelor's degree in communication and networking from Universiti Tunku Abdul Rahman (UTAR) from 2006 to 2009. In addition, Kien Chong Lau has earned several certifications, including PCNSE from Palo Alto Networks obtained in October 2021, AWS Certified Solutions Architect - Associate from Amazon Web Services (AWS) obtained in June 2021, CMNA from Cisco Meraki, Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco, Cisco Certified Network Associate Wireless (CCNA-W) from Cisco, Cisco Certified Network Professional Routing and Switching (CCNP-RS) from Cisco, and FCNSP from Fortinet. The specific months and years of obtaining the Cisco certifications are not provided.