Konga Online Shopping Limited is Nigeria's Online Mall. Using several payment systems such as ‘Cash on Delivery’ , "Debit Cards"​, etc, Konga Online Shopping Limited is a pioneer in the changing face of the retail industry in West Africa.

Its products include Clothing/Apparel, Home Appliances, Books, Movies, Beauty and Personal Care, Baby Care and Toys and Groceries. Customer service and satisfaction is the benchmark of its success and has made Konga Online a household name in Nigeria. 

Mission: To be the engine of ecommerce in Africa. To make the people unbelievably happy by delivering an incredibly simple and convenient way to buy things online! We believe that by keeping the shopper happy, business success is ours for the taking. 

Careers: When it comes to hiring, Konga.com puts a lot of faith and trust in its current employees for recruitment. About one fifth of Konga.com's new hires come through the employee referral program. We plan on maintaining the startup open-door policy where all our staff feel comfortable giving opinions and sharing ideas.

We are Konga.com… Join us! ☺

Retail

Konga Group

Konga Group's headquarters in Lagos, Nigeria

The Software Development Team at Konga Group is responsible for designing, developing, and maintaining the company's e-commerce platform and related technologies. This includes creating user-friendly interfaces, ensuring robust backend functionality, and implementing rigorous quality assurance protocols to deliver a seamless online shopping experience. Their work supports multiple payment systems and contributes to customer satisfaction by maintaining secure, reliable, and efficient software solutions.

Software Development Team

The Operations Team at Konga Group oversees and optimizes the end-to-end processes of the company's e-commerce activities. This includes managing warehouse and inventory logistics, coordinating delivery and supply chain operations, enhancing customer service and order verification, and ensuring seamless product marketplace functionality. Their goal is to streamline operations for efficiency and customer satisfaction, driving the company's mission of providing a simple and convenient online shopping experience in Africa.

Operations Team

The Sales and Merchant Engagement team at Konga Group is responsible for driving sales growth and ensuring successful partnerships with vendors. This team oversees merchant onboarding, manages vendor accounts, and develops corporate sales strategies. They also facilitate bulk purchasing, handle regional sales, and cultivate partnerships that enhance the Konga platform's product offerings and market reach. Their efforts help maintain high customer satisfaction by ensuring a wide array of products and seamless vendor interactions.

Sales and Merchant Engagement

The Data and Quality Assurance Team at Konga Group is responsible for monitoring and optimizing data integrity and service quality across the company's ecommerce platform. The team analyzes data trends, ensures accurate and efficient processing, and addresses discrepancies to enhance operational performance. They also work on improving customer experience through meticulous product quality checks, dispute resolutions, and continuous process improvements, thereby supporting Konga's mission to deliver an incredibly simple and convenient online shopping experience.

Data and Quality Assurance Team

The Finance Team at Konga Group is responsible for managing the company's financial health and ensuring accurate financial reporting. Their duties include performing financial reconciliations, overseeing tax and statutory compliance, managing accounts payable and receivable, conducting financial analysis, and maintaining inventory controls. This team plays a critical role in providing financial insights and support to guide strategic decision-making and maintain operational efficiency.

Finance Team

The Human Resources team at Konga Group is responsible for managing all aspects of employee recruitment, onboarding, and engagement. Their duties include sourcing and hiring new talent, fostering a positive workplace culture, administering employee benefits, and creating initiatives to boost employee morale and productivity. They ensure that the company attracts and retains top talent, aligns with regulatory standards, and maintains an open-door policy for idea-sharing and feedback.

Human Resources

The Leadership Team at Konga Group is responsible for setting strategic direction, overseeing company operations, and ensuring alignment with the organization's mission to revolutionize e-commerce in Africa. This team includes key executives like the CEO and Vice Presidents who manage various critical functions such as People Engagement, Security, Ecommerce, and Kongapay Technologies, fostering innovation, operational excellence, and customer satisfaction across the company.

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About

People (11)

Jobs (0)

Other teams

Operations Team

Sales and Merchant Engagement

Data and Quality Assurance Team

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About

People (11)

Jobs (0)

Other teams

Operations Team

Sales and Merchant Engagement

Data and Quality Assurance Team

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