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Eric Hokanson is a seasoned technical professional with extensive experience in the gaming and casino management sectors. Currently serving as a Technical Writer II at Konami Gaming, Inc. since September 2008, Eric has contributed to Systems Research & Development and previously held roles as a Technical Solutions Specialist II and Technical Solutions Specialist, focusing on Casino Management Systems. Prior experience includes working as a Production Coordinator at Credit One and a Decision Support Specialist at SolvOne. Eric's educational background features studies at the University of Oregon, TechSkills with a MOS Certification, a current program at the University of Nevada-Las Vegas, and attendance at Mt. Hood Community College.