Jon-Michael Hanna is a seasoned professional with extensive experience in product and UX research, currently serving as a Senior Product Researcher at Kohl's since October 2022. In this role, Jon-Michael leads a team of five researchers, establishing a rolling research program and implementing a centralized research repository to enhance accessibility and collaboration. Prior experience includes holding various UX research leadership positions at Spectrum from June 2018 to October 2022, where Jon-Michael managed multi-disciplinary teams and oversaw significant research initiatives impacting millions of customers. With a strong foundation in education and leadership, Jon-Michael's career spans multiple sectors, including education and public policy, supported by a rich academic background that includes degrees in English Literature, Educational Leadership, and Urban Policy.
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