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Robert New has extensive experience in healthcare and customer service roles, currently serving as Team Lead II at Knowtion Health since August 2021, where responsibilities have included managing clinical denials and revenue recovery. Previously, positions held include Specialist II and Specialist I in Revenue Recovery at Knowtion Health, Customer Service Representative at Automated Benefit Services, Patient Coordinator at Karmanos Cancer Institute, and Accounts Receivable Specialist at Hospice Advantage. Robert has a Bachelor of Science in Health Care Administration from Colorado Technical University and multiple associate degrees from Ross Medical Education Center-Sylvania, focusing on Medical/Health Management and Clinical Assistance. Additional experience includes roles in production, logistics, and customer service in various industries, showcasing a diverse skill set and commitment to professional development.