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Erin Ireland is an experienced individual who has worked in various roles in different companies. Erin's most recent position at KnowBe4 involves overseeing the Enterprise Customer Success team, conducting Executive Business Reviews, monitoring performance metrics, and identifying areas of improvement. Prior to this, Erin held various positions in marketing, teaching, program directing, and language assistance. Erin graduated from the University of Florida with a Bachelor of Science in Advertising and also holds a Certificate in English Language Teaching to Adults from Bridge-Linguatec Language Services.