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Jess Ho has worked in a variety of sales roles since 2000. Jess began their career at Access Intelligence as a Circulation Sales Rep in 2000. In 2001, they worked as a Manager at Hinton Information Services and a Circulation Field Sales Rep at The McGraw-Hill Companies in Singapore. From 2008 to 2009, they were a Sales Rep at GlobalData, Business Monitor Online, and Newsbank Inc. In 2009, they began working at Knovel Corporation as a Sales Rep in Singapore and at In-Stat as a Sales Rep. Finally, they have been an IHS Markit Channel Partner since 2016.

Jess Ho attended Foon Yew High School from 1989 to 1994, where they studied Art and Commerce. Jess then went on to study Business Administration at National Taiwan University from 1996 to 2000.