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Swati Kamath is a seasoned professional with extensive experience in customer success and training. Currently serving as General Manager - Customer Success at KNOLSKAPE since February 2016, Swati has held multiple roles including Certified KNOLSKAPE Simulations Master Trainer and Senior Manager for both Customer Success (APAC) and Global Partner Management. Swati's responsibilities have encompassed sales performance improvement, product demonstrations, partner training, and gamification initiatives. Prior to KNOLSKAPE, Swati worked at Wipro as a Corporate Soft Skills Trainer/Facilitator, focusing on training delivery, content management, and various learning and development strategies. Swati's earlier experience includes roles at Deloitte as a Learning and Development Intern, and a summer internship at Times of India as a field reporter. Swati holds an MBA in Human Resources Management from James Cook University and a Bachelor's degree in Psychology, Journalism, and Literature from Christ University, Bangalore.