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Jacob Dixon has a diverse work experience in the field of user experience and design. Jacob is currently serving as the Director of UX at Knock® CRM since October 2021. Prior to this, they worked as a Sr. Design Manager at Avalara from January 2020 to October 2021, and as a Sr. Design Manager at Change Healthcare from April 2019 to December 2019.

Jacob's earlier experiences include working as the Director, User Experience at Providence Health & Services from September 2014 to March 2019. Here, they played a pivotal role in growing the UX team and collaborating with product and engineering teams to develop mobile and web apps for healthcare consumers.

Before that, Jacob worked at Wolters Kluwer Health, where they held multiple roles. Jacob started as a Web Application Developer in February 2001 and gradually progressed to the roles of Interaction Design Architect, Director of User Experience, and Director of User Experience and Quality Assurance. Their contributions included improving the user interface and implementing Agile methodologies.

Overall, Jacob Dixon has a strong background in UX and design leadership roles, particularly in the healthcare industry. Jacob has successfully led teams, developed innovative solutions, and contributed to the delivery of user-centric software.

Jacob Dixon received their Bachelor of Science (B.S.) degree in Philosophy from the University of Wisconsin-Madison in the years 1995 to 2000. Additionally, they earned certificates in Computer Science and Integrated Liberal Studies during the same period at the same institution. In July 2013, Jacob obtained a certification called Pragmatic Marketing IV, although the institution granting this certification is unknown.