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Jenkin Au has a long and varied work experience. In 2021, they co-founded Knead, a portfolio of products for the office designed to help people work more comfortably and be healthier. From 2019 to 2021, they worked at Grab as a Product Management Leader and Senior Product Manager. From 2012 to 2019, they worked at Steelcase as a Product Manager for EMEA and APAC. In 2011, they worked at Vision Investment Properties as a Product Management Specialist. In 2008, they co-founded justalilhype! Magazine and founded Organizing Support for Charity, where they also served as a Senior Advisor.

Jenkin Au attended The University of British Columbia from 2006 to 2010, where they earned a Bachelor in Commerce.