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James Alker is an experienced administrative and customer service professional with a diverse background in various industries, including gaming and e-commerce. Currently serving as an Administrative Assistant at KNDS UK, formerly WFEL Ltd, since July 2022, James has a strong passion for the role and industry. Previous experience includes a brief tenure at Missguided, transitioning from the gaming sector, and a significant position at Interactive Technology Corporation as a Customer Service Representative, where James navigated the American market regulations for online gambling. Earlier roles include risk analysis at Betable, customer service positions at Aegis Services UK and William Hill, where James developed skills in risk management, customer relations, and sales. Education was completed at IES Virgin De La Esperanza from 2008 to 2012.