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Ken Burgess has extensive experience in the sales and retail management sectors, currently serving as an Industrial Sales Representative at KMS Tools & Equipment since January 2013. Prior to this role, Ken held the position of Merchandising Manager at the same company from April 2010 to May 2012. Ken's career also includes significant experience at The Home Depot, where responsibilities spanned from March 1995 to November 2008, culminating in the role of Assistant Store Manager, focusing on customer service and merchandising, with 3.5 years in senior management and 9 years in junior management/supervisory roles. Ken is recognized as a customer service expert and has experience as a trainer and mentor. Ken's educational background includes studies at the British Columbia Institute of Technology from 1986 to 1988.