Joy Nicole Foo is a seasoned professional with extensive experience in commercial strategy and marketplace management across various industries. Currently serving as a Senior Manager at Klook since June 2023, Joy focuses on developing a high-quality portfolio of Mobility, Travel, and F&B products, particularly in the cruise business sector. Prior to Klook, Joy held the position of Commercial Lead at FairPrice Group, leading a team of 14 and winning the Specialty Store of the Year award in 2022 while defining and executing marketplace strategies that significantly increased sales. Previous roles include Business Operations & Commercial Strategy Lead at Deliveroo and Product Marketing Specialist at Razer Inc., showcasing a strong foundation in strategic planning, account management, and marketing across diverse operational environments. Joy holds a Double Degree in Bachelor of Business Administration and Bachelor of Social Science from Singapore Management University, complemented by an exchange program at the University of Richmond.
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