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Lauren Lancaster has extensive experience in project and program management across various companies, including a long tenure at Klick since July 2012 where roles included Program Director and Senior Project Manager. Prior to Klick, Lauren held positions at Critical Mass and The Hangar Interactive, managing projects focused on rewards and loyalty programs for major U.S. clients. Earlier career highlights include roles at Isobar North America and Home Depot Canada, overseeing promotional strategies and client portfolios. Lauren began in print management at Moore Canada BCS and St. Joseph Documents, handling complex projects for significant financial clients. Educational credentials include a Diploma in Graphic Design from Durham College and a Certificate in Effective Communication and Negotiation from the University of Toronto.