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Marine Bernard is a seasoned digital professional with extensive experience in social media and digital customer experience management. Currently serving as the Digital Customer Experience Manager at KLEPIERRE since June 2019, Marine shapes and implements strategies to enhance digital customer journeys across mall locations, ensuring alignment with both marketing and corporate social responsibility goals. Previously, Marine held various roles within KLEPIERRE, including Social Media & Influence Manager and Social Media & Project Leader, demonstrating expertise in social media strategy, customer care, and social listening across multiple European markets. Prior to KLEPIERRE, Marine developed international social media strategies at happn and served as a Community Manager at MUSEE GREVIN. Marine's educational background includes a Master’s in Digital Marketing and E-business and a Master’s in Communication and Advertising, complemented by a Bachelor of Commerce.