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Emmanuelle LEFRANCOIS is a seasoned professional with extensive experience in customer success and brand management. Currently serving as a Customer Success Manager at Klaxoon since July 2019, Emmanuelle previously held the position of Chargée de Communication at Associations sportives gymnastique et football - Pacé, where responsibilities included website management. Emmanuelle also contributed to various educational institutions as a member of the orientation advisory board and the institution's council. Emmanuelle's earlier career at Sara Lee H&BC France spanned nearly a decade, involving roles such as Chef de Marque and Chef de Produits, focusing on brand strategies and product development. Emmanuelle holds a degree from ESSCA and has pursued further education at BUROSCOPE RENNES since 2017.