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Todd Buckland is an experienced professional in customer service and support, currently serving as a member of the Customer Protection Team and Channel Manager - Self Service at Kiwibank since June 2021. In this role, Todd leads a team to ensure convenient cash deposit and withdrawal services for customers, collaborating with industry partners to maintain access to cash across New Zealand. Previous experience includes a Customer Success Manager position at NCR Corporation, where Todd managed client relationships for Westpac NZ and Kiwibank, and roles at Oracle and eServGlobal focused on customer satisfaction and service delivery. Todd's career began in network engineering and property management, supported by education in Internet Technology and Media Studies.