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The Technical Support Team at Kite Technology Group is responsible for providing timely and effective assistance to clients encountering IT-related issues. Comprised of Tier 1 and Tier 2 Help Desk Technicians, the team handles a wide range of support requests, from everyday troubleshooting to more complex technical challenges. They ensure smooth operation of client systems by addressing technical problems swiftly and proactively, thereby enabling businesses to maintain efficient, secure, and uninterrupted operations.