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Suzy Ridder is a Director of Operations for Kinseth Hospitality, overseeing a majority of extended stay and limited-service properties within the Marriott and Hilton brand family. In her role, she works closely with hotel general managers, owners, investors, and brand teams. She also assists with setting up effective teams and brand systems at new construction properties across central Iowa and Oklahoma.

Suzy’s goal is to develop the skill sets of the general managers to be the best they can be while driving the financial success of the hotel brand in each market. In addition, she pushes her teams to drive guest satisfaction scores to the top 10% of their brands. She enjoys working for a family-owned business that can drive results but also values the importance of individual staff members by believing in them and treating them with respect and trust.

She started her hospitality career while working through college with a boutique hotel company in the San Francisco and surrounding areas. From there she grew into many different hotel positions including Hotel General Manager. She has a Bachelor’s Degree in Business with an emphasis in Statistics from San Francisco State University.

She successfully won the Extended Stay General Manager of the Year award for Kinseth in 2021. She was the lead opening manager for multiple Marriott Hotels and assisted in renovations and openings for both Hilton and IHG hotel brands.