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Jack Kilbey is an experienced IT professional currently serving as a Senior Support Analyst at Kingsley Napley since March 2020. Prior to this role, Jack held positions at the Financial Ombudsman Service from February 2017 to March 2020, progressing from Service Desk Analyst to Senior Service Desk Analyst. Jack's career began at West Ham United FC, where work as an IT Support Technician took place from November 2014 to January 2017. Educational background includes a BTEC in IT, Applied ICT, and English Language from Havering Sixth Form College between 2011 and 2013, as well as foundational studies at Abbs Cross Academy and Arts College from 2006 to 2011.