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Oliver Townsend is an experienced professional in service delivery management, currently serving as the Service Delivery Team Manager at Kings Court Trust Ltd since March 2022. Previously, Oliver held the position of Service Delivery Lead at George Banco Guarantor Loans and Personal Loans from January 2018 to March 2022, where the primary focus was on achieving departmental and customer service levels across multiple portfolios while optimizing resources effectively. Oliver Townsend is an alumnus of the University of South Wales.