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Mark A. currently serves as the VP of Student Product Operations at Kinetic, where responsibilities include defining and driving product strategy and vision while overseeing student product, engineering, and delivery teams. Previously, Mark held the position of Head of Professional Services, focusing on innovative software solutions for university accommodation and conferencing teams. Prior experience includes roles as Technical Lead and Project Manager/Senior Systems Administrator at the University of the Arts London, managing system projects and process efficiency improvements, as well as positions at Imperial College London providing operational support for ICT products. Mark’s educational background includes a degree in Business Information Systems from Leeds Beckett University.