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Johnny Allegra has extensive experience in the gaming and customer service industries, currently serving as a Senior Campaign Manager at Kindred Group plc since March 2017, where responsibilities include leading the delivery of customer campaigns and optimizing CRM processes. Prior positions at Kindred include Campaign Manager, Escalation Team Coordinator, and various customer service roles involving support in multiple languages. Prior to Kindred, Johnny worked as a Casino Dealer Inspector at Dragonara Casino, Duty Manager at ASK Italian, and Electronic Supervisor at Grosvenor Casino, where notable achievements include winning the Grosvenor GAGA award for best newcomer in 2015 and receiving a "Star Award" for excellence in customer service. Johnny's professional journey began as a Casino Dealer at Rainbow Casino. Educationally, Johnny holds a Diploma in Psychology from Giosuè Carducci (2003-2008).