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Heather Saenz has extensive experience in purchasing and facilities management, currently serving as a Purchase Specialist and Facilities Manager at KIHOMAC since May 2013, where responsibilities include project management for construction and preventative maintenance scheduling. Prior roles include Administrative Assistant and Customer Service Representative at Skywalker Trampolines, focusing on customer service claims, and Maintenance Assistant at Walmart, overseeing a $500,000 inventory for the warehouse's maintenance department. Earlier experience as a Customer Service Representative at Ace Hardware involved providing follow-up service for merchandise issues. Heather attended Northern Illinois University from 1996 to 1997.