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Jay Peters has a strong work history with a focus on technical writing and product management. From November 2018 to August 2022, they worked at KidKare by MinuteMenu, starting as a Technical Writer and eventually transitioning to roles such as Product Owner and Product Marketing Manager. In their most recent position as Chief of Staff, the end date is unknown. Prior to that, Jay worked at ECi Software Solutions from November 2012 to November 2018, where they held the position of Technical Writer and was responsible for maintaining and updating the customer support center for multiple products.

Jay Peters attended the University of North Texas from 2006 to 2010 and obtained a Bachelor of Arts (B.A.) degree in English Language and Literature. In 2021, Jay took a course at Product Marketing Alliance, but no specific degree or field of study was provided. Jay also obtained several additional certifications, including Adobe Captivate Specialist (2019 release) from Adobe in October 2019, Certified Scrum Product Owner® (CSPO®) from Scrum Alliance in December 2020, and CSM from Scrum Alliance in October 2020.