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David James Goltermann is an experienced professional with a diverse background in customer service, sales, and continuous improvement. Currently serving as a Continuous Improvement Coordinator at KI Industries, Inc. since September 2016, David previously held roles at Petco, where a focus on customer service and sales performance led to the development of a robust customer profile, and as a Sales Associate in a retail environment, optimizing store layout and customer satisfaction through training. David also gained experience as an Independent Live Stream Broadcaster on Twitch.TV, fostering an online community centered around popular video games. Early career involvement included a Sales Specialist role at Apple, where customer loyalty practices were cultivated, and an internship providing IT services. David holds a Bachelor's Degree in Music Theory and Composition from Santa Clara University and attended the National Outdoor Leadership School.