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Diana Harlow began their work experience in 1986 as the Inside Sales & Customer Care Director at KGP Logistics. Diana then transitioned to the role of Assistant Vice President - Customer Care in May 2016 before joining KGPCo. At KGPCo, Diana started as the AVP, Customer Care in May 2017 and is currently serving as the Vice President, Customer Care from May 2021 onwards.

Diana Harlow's education history includes attending Platt College and Gardner Edgerton High School. No specific details about degrees or fields of study are provided.