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Glenn Hallam has a strong background in IT support and management roles, with experience in technical pre-sales, project management, operations, and helpdesk management. Glenn has held various positions such as NOC Team Leader, Technical Support Manager, Technical Consultant, Systems Engineer, and 2nd/3rd Line Support Analyst. In addition to managing teams and providing technical leadership, Glenn has experience in analyzing IT requirements, providing pre-sales consultancy, and implementing managed services. Prior to their IT career, Glenn was the owner of GH Window Cleaning.