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Nirmin Elhaj is an experienced Learning and Development Manager currently working at KFC Canada, having previously held roles as a Learning and Development Specialist and a Training Project Analyst at Scotiabank. Nirmin's career also includes a position as a Corporate Trainer at Canada Post and a Consultant at B-TICS Inc., where significant achievements include reducing rework by 12% and designing effective training programs. Prior experience as a Human Resources Generalist at Empire IPS involved enhancing workplace diversity and improving job retention rates. Nirmin holds a Master's Degree in Psychology of Leadership from Penn State University, a BSc in Psychology from the University of Toronto, a Post Graduate Diploma in Organizational Psychology from the University of London, and has completed courses in eLearning development at Seneca Polytechnic.