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Nick Oros has accumulated 14 years of experience in customer support within the gaming industry. Nick has specialized in addressing support tickets and ensuring player satisfaction and issue resolution. Nick has also actively engaged with new players in popular online games, providing guidance and support to enhance their gaming experience. Additionally, they have moderated in-game chats and online forums, maintaining a positive environment and upholding community guidelines. In 2015, Nick served as a community manager for the largest Ukrainian fan community of The Witcher franchise on Facebook and Discord. Nick curated content and engaged the community through regular discussions and news updates. From 2011 to 2015, they volunteered as a content creator and video editor, writing game reviews, news articles, and producing video content. Prior to their gaming industry experience, Nick worked as a buyer and material planner at Jabil, where they managed purchase orders and logistics for PCB manufacturing.

Nick Oros earned a Bachelor's degree in International Relations and Affairs from Kyiv Slavonic University from 2009 to 2012.