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Thomas Romanoski has vast experience in the automotive industry, holding various leadership positions such as Sr. Director of Customer Care, Director of Process Improvement, Director of US Customer Support & Service, Global Business Development Sales Manager, Business Operations Manager, and Marketing & Merchandising Manager. Thomas has been instrumental in unifying and leading teams, streamlining processes, improving customer service metrics, and implementing strategic sales initiatives. Thomas graduated from Penn State University with a Bachelor of Science in Marketing.