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Ernst Pepiciello is an accomplished professional in the field of service sales and customer success, with a diverse background in managing major accounts and enhancing customer experiences. Current positions include Service Sales Account Manager for Major Accounts at Keysight Technologies and multiple roles as Customer Success Manager at Mapp, Keepit, and LateBird. Previously, Ernst held the title of Senior Account Manager at Board International. Academic qualifications include a Dipl.-Ing. in Mechanical Engineering from RPTU Kaiserslautern-Landau, earned between 1982 and 1989.