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Claire Kelly has a diverse range of work experience. Claire started their career as a Program Assistant at Northwestern University Multicultural Student Affairs in 2009 and worked there until 2012. In 2012, they joined American InterContinental University as a Student Services Advisor for a brief period of time. From 2013 to 2015, they worked as a Student Success Coach at Colorado Technical University. Claire then moved on to Keypath Education, where they held various roles including Student Success Advisor, Student Success Team Lead, Senior Data Specialist, Retention Operations Manager, Associate Director of Retention Operations, and currently serves as the Director of Post Enrollment Operations.

Claire Kelly completed their Master of Arts degree in Leadership from St. Bonaventure University in 2022. In 2020, they obtained a certificate in Inclusive Leadership from edX. Claire also holds a Bachelor of Arts degree in English and Visual Art from the University of San Diego, which they earned between 2005 and 2009.