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Phil Peck is an experienced IT professional with a strong background in infrastructure and service desk support. Currently serving as an Infrastructure Engineer at Key Travel since September 2021, Phil previously held the position of Senior 2nd Line Service Desk Support Engineer at Adelphi Group, where responsibilities included team leadership and project management for system rollouts. Prior roles include IT Service Desk Analyst at Interserve, where Phil administered a Microsoft Active Directory network for over 450 users, and IT Helpdesk Technical Coordinator at Pinacl Solutions UK Limited, with similar responsibilities. Phil began the IT career as an IT Technician/Support/Sales at Microton Technology LTD. Education was completed at Buxton Community School, obtaining GCSEs and A Levels in Physics.