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Elaine Ruth Cruz is a skilled Business Process Analyst currently employed at Key Media since September 2022, where responsibilities include analyzing technologies, identifying process gaps, and proposing improvements. Before this role, Elaine served in various capacities at AXA Philippines from July 2018 to April 2022, including Process Engineer and Payments Solutions Manager, focusing on Business Process Management, stakeholder relationships, and operational risk assessments. Other previous roles include Business Analyst and Quality Assurance Analyst at The Citco Group of Companies and a Software Tester at Accenture, among others. Elaine holds a Bachelor of Science in Commerce, Business Management from De La Salle University and has completed the Chartered Business Administrators (CBA) Program at DM Competitive Advantage Inc.